Every September, Realtor Safety Month gives us a chance to step back and focus on how we can better protect ourselves, our clients, and our industry. As someone who’s been in real estate for over 30 years, I’ve seen firsthand how even small lapses during property showings can create challenges.
That’s why today I want to talk directly to my fellow realtors. We all know how busy showings can get, but a little preparation, professionalism, and follow-through goes a long way in keeping everyone safe and building trust with clients.
Here are some best practices I recommend when it comes to showing property safely and respectfully:
1. Teach Clients Showing Etiquette
Before stepping inside, I always have a quick conversation with clients about expectations. Many of these etiquette tips aren’t just about respect — they help prevent accidents and protect everyone involved.
Encourage clients to:
- Follow you through the home and avoid forcing open anything that seems stuck (like a door, drawer, or attic access).
- Be mindful of recording devices such as doorbell cameras and interior security systems, which are more common than ever. Remind them that what they say — or how they behave — could impact future negotiations.
- Protect the home by removing shoes if requested.
- Leave pets at home (for oh so many reasons).
- Follow the simple rule: If you open it, close it. If you turn it on, turn it back off.
Sellers are trusting us with their homes, and setting clear expectations helps create a safe and respectful showing for everyone.
2. Stay With Your Clients
It’s tempting to let clients wander from room to room, but I recommend staying close. Not only does this discourage mishaps or damage, but it also gives you the opportunity to answer questions and provide context about the home.
If clients tend to split up or bring additional family members, consider bringing a second showing agent. This not only ensures seller belongings and doors are secure, but it also adds another layer of personal safety for you.
3. Re-Secure the Home Before Leaving
One of the simplest but most important steps is making sure the home is left exactly as it was found. Walk through the property before leaving, turn off lights, check that windows and doors are locked, and double-check that nothing was moved out of place. Sellers notice — and appreciate — this level of care.
4. Prioritize Safety in Contracts and Inspections
Safety doesn’t end with the showing — it carries into the transaction. Make sure your clients are protected with proper contingencies, inspections, and due diligence.
Also, be mindful of what information is shared, with whom, and how it is communicated. Keep clients aware of common scams or suspicious emails they may encounter during a transaction. Physical safety is vital, but financial and contractual safety is just as important for your clients’ long-term well-being.
5. Keep Communication Lines Open
Always let someone know where you are. Whether it’s colleagues, your broker, or a trusted family member, maintaining visibility is key — especially when showing vacant or rural properties.
Practical tools make this easier:
- Use shareable calendars so your schedule is visible to the right people.
- Explore safety apps provided by your Realtor association or broker, and learn how to use them.
- Consider investing in safety tools or even self-defense courses. Above all, stay aware of your surroundings.
6. Open House Best Practices
Open houses often mean heavier foot traffic, which requires extra vigilance. Having more than one agent present throughout the event is a good rule of thumb. Ideally, at least one agent should remain on each level of the home. Not only does this make it easier to answer questions and engage with visitors, but it also ensures that doors and windows are secure and the seller’s belongings are not being disturbed.
Final Thoughts
As realtors, our job goes far beyond opening doors. We are stewards of our clients’ trust, their safety, and their financial security. Realtor Safety Month is a reminder that none of us are immune — men and women alike can find themselves in vulnerable situations, whether leaving a showing or wrapping up an open house.
This September, I encourage all of us in Columbia, MO and across the state to recommit to showing homes responsibly. A little extra time, care, and awareness pays dividends in professionalism, client satisfaction, and most importantly — safety.